About 2-1-1

Mission Statement


The mission of 2-1-1 Long Island is to provide all Long Islanders a comprehensive internet connection to human services on a day-to-day basis and in time of disaster.

2-1-1 Long Island


2-1-1 Long Island is a free, non-emergency information service that connects Long Island residents to health and human services they may need on a daily basis or during a disaster.

Available online, 2-1-1 Long Island provides web visitors with detailed information on nearly 10,000 community resources for help and assistance in a range of areas.  Some examples include:  
•    job training opportunities
•    heating emergencies
•    financial or legal counseling
•    mortgage/rent assistance
•    health services
•    food assistance
•    substance abuse
•    education and training
•    child or elderly care

2-1-1 Call Center


The 2-1-1 Long Island call center is a free and confidential helpline that easily links people to the services they need. Available 24/7, people can call about everything from basic needs like food, clothing and shelter to volunteer opportunities, legal services, drug treatment, employment support, childcare, eldercare and more.

2-1-1 Long Island is accessible by dialing 2-1-1 or 1-888-774-7633.

2-1-1 Online Database


The 2-1-1 Long Island database is a free, online directory of health, human services, and education agencies and programs on Long Island – services for children, teens, adults, families and seniors in both Nassau and Suffolk counties. With detailed information on over 10,000 community resources, 2-1-1 Long Island provides instant, keyword access to essential information for Long Island individuals and organizations.

2-1-1 Long Island reaches people wherever computers linked to the Internet are available, wherever people can benefit from its use – in their homes, in their workplaces, in community agencies, schools, and libraries. 2-1-1 Long Island is current, with information added and updated on a daily basis. To schedule an in-person training or a demonstration on how to use the database, contact 211LongIsland@mcplibrary.org.

The 2-1-1 database is managed by Middle Country Public Library and served Long Island for 25 years as the Community Resource Database of Long Island.

Disclaimer Statement


The information contained in the 2-1-1 Long Island database is intended for general information purposes only.

2-1-1 Long Island does not recommend or endorse organizations included in the database. Inclusion should in no way be construed to constitute an endorsement of an organization or its service, nor should exclusion be construed to constitute disapproval.

2-1-1 Long Island provides relevant information about an organization and its services based on information provided by the organization. Every effort has been made to ensure the data is as accurate as possible. Records are updated annually, and it is the responsibility of the listed organizations to report corrections and changes in the interim. 2-1-1 Long Island assumes no responsibility for omissions or errors and reserves the right to edit information to meet the format and standards of the database.

2-1-1 Long Island includes organizations which represent a variety of points of view in order to provide users with the widest possible range of services and reserves the right to include, exclude or discontinue organizations’ listings for any reason including, but not limited to, disaster events, violation of the law, defrauding the public, engaging in fraudulent or questionable fundraising/administrative practices or the lodging of serious complaints against them with any regulatory body.

In no event will 2-1-1 Long Island be held liable for any consequential, incidental, indirect or special damages resulting directly or indirectly from the user’s employment of the system. The user agrees to defend, indemnify and hold 2-1-1 Long Island and the information providers harmless from and against any claims, damages, losses, liabilities, costs and expenses resulting, directly or indirectly, from use of the system.