Consumer Services

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Consumer Services subcategories:
Taxonomy Code: D

Programs that provide for the education and protection of individuals who buy products and services for personal use. Included are programs that establish and enforce consumer protection, fair trade and other regulatory legislation; provide information and/or counseling to help consumers manage their finances, make informed credit and purchasing decisions, and understand their tax obligations and pay their taxes; and/or ensure that consumers have access to fair hearings, mediation or binding arbitration and appropriate remedies when they have complaints.

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There are 8 matching records.
Service NameDescriptionLocationProgramAgency
BUREAU OF WEIGHTS AND MEASURESResponsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure.SuffolkBUREAU OF WEIGHTS AND MEASURESSUFFOLK COUNTY DEPARTMENT OF LABOR, LICENSING AND CONSUMER AFFAIRS
COMPLAINT BUREAUHandles consumer activity complaints including furniture purchases, catering halls, mail order sales, credit card billing and misleading advertisements. Investigators are assigned to all cases within the jurisdiction of the department. This division monitors the proper disclosure of refund policies and verifies the licensing status of contractors. Also issues violations as they pertain to deceptive and unconscionable trade practices.SuffolkCOMPLAINT BUREAUSUFFOLK COUNTY DEPARTMENT OF LABOR, LICENSING AND CONSUMER AFFAIRS
CRITICAL CARE PROGRAMOffers protection to households using electricity for life support equipment. Provides special coding of accounts and meter tagging for such households. Call (800)490-0025 to inform PSEG.SuffolkCRITICAL CARE PROGRAMPSEG LONG ISLAND
FRIENDLY FOLLOW-UP PROGRAMAllows customers to designate trusted relative or friend to receive notice when PSEG bill is overdue. Designed for the protection of individuals needing assistance or those anticipating lengthy absences. Responsibility for payment remains with customer.SuffolkFRIENDLY FOLLOW-UP PROGRAMPSEG LONG ISLAND
LICENSING DIVISION-CERTIFICATION BUREAU/ENFORCEMENT BUREAUIssues licenses to home improvement contractors and handles consumer complaints about work done in Suffolk County in these trades. Resolves home improvement complaints, division investigators advise consumers of their rights.SuffolkLICENSING DIVISION-CERTIFICATION BUREAU/ENFORCEMENT BUREAUSUFFOLK COUNTY DEPARTMENT OF LABOR, LICENSING AND CONSUMER AFFAIRS
LONG ISLAND BETTER BUSINESS BUREAUProvides general information about products or services, reliability reports, background information regarding local businesses, and the records of the companies complaint handling performances. Accepts complaints against businesses and helps to resolve disputes through mediation or binding arbitration utilizing volunteer arbitration panels.NassauLONG ISLAND BETTER BUSINESS BUREAULONG ISLAND BETTER BUSINESS BUREAU
METROPOLITAN REGION-CENTRAL ISLIP OFFICEProvides information and resources to assist consumers regarding unresolved issues concerning a hospital stay, nursing facility, or home nursing care. Assistance is case specific. Also provides a description of regulatory over-sight structure of assisted living housing and programs. Does analysis of demographic information and service utilization patterns. Offers such information for program development and planning, offers recommendations for resident health and safety quality of care, options for developments, and program financing.SuffolkMETROPOLITAN REGION-CENTRAL ISLIP OFFICENEW YORK STATE DEPARTMENT OF HEALTH
UNITED STATES CONSUMER PRODUCT SAFETY COMMISSIONA national organization to help reduce the number of injuries and deaths associated with consumer products. Investigates consumer complaints on product safety issues, negotiates recalls of defective consumer products and enforces the regulations that govern CPSC. Deals with consumer products except for automobiles, car seats, food and drugs. Provides a newsletter and educational material.UNITED STATES CONSUMER PRODUCT SAFETY COMMISSIONUNITED STATES CONSUMER PRODUCT SAFETY COMMISSION

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