Consumer Assistance and Protection

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Taxonomy Code: DD

Programs that provide information and guidance for consumers who need assistance in managing their financial resources, evaluating competitive products and services and choosing the most favorable option, understanding their rights as consumers and seeking redress when they believe their rights have been violated.

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There are 13 matching records.
Service NameDescriptionLocationProgramAgency
ATTORNEY GENERALProsecutes and defends the interests of New York State residents in areas including crime, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government HAUPPAUGE ADDRESS: 300 Motor Parkway, Suite 230, Hauppauge, NY 11788; (631)231-2424. Letitia JamesATTORNEY GENERALNEW YORK STATE GOVERNMENT
ATTORNEY GENERAL-NASSAU OFFICEProsecutes and defends the interests of New York State residents in areas including crime, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government agency. Letitia JamesNassauATTORNEY GENERAL-NASSAU OFFICENEW YORK STATE GOVERNMENT
ATTORNEY GENERAL-SUFFOLK OFFICEProsecutes and defends the interests of New York State residents in areas including crimes, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government agency. Letita JamesSuffolkATTORNEY GENERAL-SUFFOLK OFFICENEW YORK STATE GOVERNMENT
BUREAU OF WEIGHTS AND MEASURESResponsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure.SuffolkBUREAU OF WEIGHTS AND MEASURESSUFFOLK COUNTY DEPARTMENT OF LABOR, LICENSING AND CONSUMER AFFAIRS
COMPLAINT BUREAUHandles consumer activity complaints including furniture purchases, catering halls, mail order sales, credit card billing and misleading advertisements. Investigators are assigned to all cases within the jurisdiction of the department. This division monitors the proper disclosure of refund policies and verifies the licensing status of contractors. Also issues violations as they pertain to deceptive and unconscionable trade practices.SuffolkCOMPLAINT BUREAUSUFFOLK COUNTY DEPARTMENT OF LABOR, LICENSING AND CONSUMER AFFAIRS
CONSUMER PROTECTIONProvides live educational outreach presentations which focus on identity theft prevention and mitigation; avoiding the latest scams; choosing and using credit wisely; and product safety.CONSUMER PROTECTIONNEW YORK STATE DEPARTMENT OF STATE
HOMEOWNER SEMINAR- HOME IMPROVEMENTProvides homeowners with informational seminars on how to select a reputable contractor, financing home improvement process and whether a permit is required. Provides two seminars in the spring, one seminar in the fall.SuffolkHOMEOWNER SEMINAR- HOME IMPROVEMENTNATIONAL ASSOCIATION OF THE REMODELING INDUSTRY
LICENSING DIVISION-CERTIFICATION BUREAU/ENFORCEMENT BUREAUIssues licenses to home improvement contractors and handles consumer complaints about work done in Suffolk County in these trades. Resolves home improvement complaints, division investigators advise consumers of their rights.SuffolkLICENSING DIVISION-CERTIFICATION BUREAU/ENFORCEMENT BUREAUSUFFOLK COUNTY DEPARTMENT OF LABOR, LICENSING AND CONSUMER AFFAIRS
LONG ISLAND BETTER BUSINESS BUREAUProvides general information about products or services, reliability reports, background information regarding local businesses, and the records of the companies complaint handling performances. Accepts complaints against businesses and helps to resolve disputes through mediation or binding arbitration utilizing volunteer arbitration panels.NassauLONG ISLAND BETTER BUSINESS BUREAULONG ISLAND BETTER BUSINESS BUREAU
MOBILE LEGAL HELP CENTERProvides assistance with civil legal issues including legal counseling, advice, direct representation, community education and in the instance of an emergency, access to court judges via videoconference. Legal issues can include housing, public benefits, healthcare, consumer protection, immigration, family law, employment, advance planning and Superstorm Sandy. Appointments recommended.MOBILE LEGAL HELP CENTERNEW YORK LEGAL ASSISTANCE GROUP
NEW YORK STATE CONSUMER PROTECTION BOARDProtects, educates and represents consumers through investigating/resolving consumer complaints, educating/advocating on behalf of consumers and researching/analyzing consumer issues. Visit website for additional information.NEW YORK STATE CONSUMER PROTECTION BOARDNEW YORK STATE CONSUMER PROTECTION BOARD
OFFICE OF PROFESSIONAL DISCIPLINEInvestigates and prosecutes professional misconduct in all professions, including health programs, except medicine. Professional misconduct is failure to meet expected standards of practice. Covers 54 licensed professions.SuffolkOFFICE OF PROFESSIONAL DISCIPLINENEW YORK STATE EDUCATION DEPARTMENT
UNITED STATES CONSUMER PRODUCT SAFETY COMMISSIONA national organization to help reduce the number of injuries and deaths associated with consumer products. Investigates consumer complaints on product safety issues, negotiates recalls of defective consumer products and enforces the regulations that govern CPSC. Deals with consumer products except for automobiles, car seats, food and drugs. Provides a newsletter and educational material.UNITED STATES CONSUMER PRODUCT SAFETY COMMISSIONUNITED STATES CONSUMER PRODUCT SAFETY COMMISSION

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