Crisis Intervention Hotlines/Helplines

Taxonomy Code: RP-1500.1400

Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).

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There are 31 matching records.
Service NameDescriptionLocationProgramAgency
24 HOUR HOTLINEProvides crisis intervention, access to the LIADV shelter, and assists in exploring other options. Links callers to court and precinct advocacy services. Provides information and referral to other LIADV services, including access to emergency food and clothing.Bilingual staff and language line access available. Call for additional information.Suffolk24 HOUR HOTLINEL.I. AGAINST DOMESTIC VIOLENCE, INC.
ADVOCACYHelps to develop, support and strengthen community voices to ensure a public response to bias crimes and discrimination on Long Island. Works in partnership with local, state, and federal officials to ensure that government funding and policies meet community needs. Call for more information.SuffolkADVOCACYBIASHELP A DIVISION OF LINCS
BLINDLINE RProvides an information and referral call center staffed by visually impaired or blind volunteers on services and products for people who are visually impaired or blind throughout New York.BLINDLINE RVISIONS-SERVICES FOR THE BLIND/VISUALLY IMPAIRED
CENTRAL ISLIP COMMUNITY PATROLProvides services for crime prevention (drugs, prostitution), battered women, child abuse, youth groups, neighborhood disputes, and a Hotline for all emergencies.SuffolkCENTRAL ISLIP COMMUNITY PATROLCENTRAL ISLIP COMMUNITY PATROL
CHILD FIND MEDIATIONRecovers parentally abducted children and helps to resolve parental custodial disputes through the use of: professional family mediators the toll free number for in-flight and contemplating parents preventative counseling for parents contemplating abduction of their children and referrals to additional agencies and services.CHILD FIND MEDIATIONCHILD FIND OF AMERICA, INC.
CONEXIONOffers a hotline that provides phone counseling and referrals in Spanish.CONEXIONRESPONSE OF SUFFOLK COUNTY, INC.
CRISIS TEXT LINEProvides free, 24/7 crisis support in the USA via text message. Text 741741 to be connected to a trained Crisis Counselor. CRISIS TEXT LINECRISIS TEXT LINE
CRITICAL INCIDENT STRESS MANAGEMENT TEAMProvides assistance to emergency workers in times of emotional need or crisis resulting from either emergency service work or personal life. Twenty-four member team consists of psychologist, nursing staff, CSWs, EMTs, AEMTs, firefighters, and police officers. Hotline for emergency personnel only.SuffolkCRITICAL INCIDENT STRESS MANAGEMENT TEAMSUFFOLK COUNTY DEPARTMENT OF HEALTH SERVICES-DIVISION OF EMERGENCY MEDICAL SERVICES
DOMESTIC VIOLENCE HOTLINEProvides crisis intervention phone counseling access to safe housing, emergency room accompaniment, counseling and legal services, general information for victims, professionals and others, resources and referrals. Staffed 24hours/7days a week.NassauDOMESTIC VIOLENCE HOTLINETHE SAFE CENTER LI
ESSENTIAL WORKER SUPPORT LINEEssential Worker Support Line designed to offer mental health and wellness resources for healthcare and other frontline pandemic workers. This service will provide a friendly voice on the other end of the line to listen, share thoughts and concerns with, or even just to serve as an outlet and sounding board. This group of trained professionals will be available Monday through Friday from 7am through midnight.NassauESSENTIAL WORKER SUPPORT LINEFAMILY AND CHILDREN'S ASSOCIATION
GANG INFORMATION HOTLINEProvides help, information and assistance to the community regarding gang activity. All calls and e-mails are kept confidential.GANG INFORMATION HOTLINESUFFOLK COUNTY DEPARTMENT OF PROBATION
HOTLINEOffers HIV/AIDS information including client services, education programs and screened community referrals. Full-time professional crisis counselors staff the Hotline from 9am-6pm Monday-Friday. Bilingual counselors are available 9am-5pm Monday through Friday, and the Hotline is TTY/TTD accessible.SuffolkHOTLINELONG ISLAND ASSOCIATION FOR AIDS CARE, INC.
HOTLINEOffers telephone crisis intervention for victims of domestic violence or rape/sexual assault. Trained staff and volunteers link callers to necessary resources and referrals while providing supportive listening.SuffolkHOTLINETHE RETREAT, INC.
MEDICAID HELPLINEProvides telephone referral service to primary care physicians, dentists or other providers of medical services who accept medicaid.MEDICAID HELPLINENEW YORK STATE DEPARTMENT OF HEALTH
NATIONAL DOMESTIC VIOLENCE HOTLINEA 24hr. national hotline providing callers with immediate intervention assistance and information about shelters, counseling, health care centers.NATIONAL DOMESTIC VIOLENCE HOTLINENATIONAL DOMESTIC VIOLENCE HOTLINE
NATIONAL MEGAN'S LAW HOTLINE AND REFERRAL SERVICEProvides access to sex offender registration information in all 50 States. Provides no cost sex offender e-mail alert program. Offers prevention education and referral services for victims and their non-offending family members. Call for more information.NATIONAL MEGAN'S LAW HOTLINE AND REFERRAL SERVICEPARENTS FOR MEGAN'S LAW
NATIONAL RUNAWAY SAFELINEProvides 24 hour crisis intervention and referrals for youth-at-risk through telephone switchboards, as well as advocacy and educational services. Assists with conference calls and message delivery to parents of runaways, and to shelters and other agencies to confirm appropriate and available services.NATIONAL RUNAWAY SAFELINENATIONAL RUNAWAY SAFELINE
NEW YORK REGIONAL POISON CONTROL CENTERStaffed by specialists in poison information, nurses and pharmacists trained in toxicology. Twenty-four hour consultation is provided by a physician and toxicologist. The Poison Control Center provides information on patient treatment management, poison prevention information as well as educational programs to prevent poisonings.NassauNEW YORK REGIONAL POISON CONTROL CENTERWINTHROP UNIVERSITY HOSPITAL
NEW YORK STATE REGISTER FOR CHILD ABUSE AND MALTREATMENTReceives reports of suspected child abuse and neglect and forwards these reports to the appropriate local district for an investigation. Not intended to be used as an emergency response law enforcement should be contacted for emergencies. Provides information and referrals in instances where the call does not result in a child protective report but further assistance is desired. Serves children birth to 18 years and 18-21 years old placed by the State Education Department into specified residential facilities.NEW YORK STATE REGISTER FOR CHILD ABUSE AND MALTREATMENTNEW YORK STATE REGISTER FOR CHILD ABUSE AND MALTREATMENT
NIGHT WATCH HOTLINEProvides crisis counseling hotline service to all people needing help with suicide prevention, drug related information, referrals, counseling, etc. This free confidential service provides back up support for ongoing clients with the Reach program. The Hotline is open 7 evenings a week.NassauNIGHT WATCH HOTLINELONG BEACH REACH, INC.
RAPE CRISIS PROGRAM AND VICTIM SERVICESProvides victim services for adult rape and child victims of sexual abuse and domestic violence victims, such as criminal justice advocacy,24 hour crisis intervention counseling and support services.Assistance obtaining an order of protection, medical and courtroom accompaniment reimbursement for expenses related to the crime and referrals for social services.RAPE CRISIS PROGRAM AND VICTIM SERVICESPARENTS FOR MEGAN'S LAW
SAVING OUR LONG ISLAND VETERANSProvides veterans with anonymous, confidential 24/7 crisis intervention counseling, suicide prevention, and information and referral service. Translation services available.NassauSAVING OUR LONG ISLAND VETERANSLONG ISLAND CRISIS CENTER
SENIOR HELPLINEProvides a hotline for crisis intervention, counseling and support to seniors who feel lonely, isolated, and depressed. Translation services available.NassauSENIOR HELPLINELONG ISLAND CRISIS CENTER
SEXUAL ASSAULT HOTLINEOffers 24 hour telephone support to male or female victims of incest, sexual assault, or rape. Provides emotional support, advocacy, emergency room accompaniment, referral to resources including legal information and safe houses.NassauSEXUAL ASSAULT HOTLINETHE SAFE CENTER LI
SHOPLIFTERS ALTERNATIVE COURSE (ADULTS)/YOUTH EDUCATIONAL SHOPProvides home study program and referral service to qualified therapist upon completion of program. Group meetings and/or telephone help line. Adult study program for 6th grade reading level and Youth Educational Shoplifting program for 5th grade reading level. Services provided to youth from 10 years old.SuffolkSHOPLIFTERS ALTERNATIVE COURSE (ADULTS)/YOUTH EDUCATIONAL SHOPNATIONAL ASSOCIATION FOR SHOPLIFTING PREVENTION
SPECIAL MOMS NETWORKEducates, supports and empowers mothers of special needs children, from birth through adulthood.SuffolkSPECIAL MOMS NETWORKSPECIAL MOMS NETWORK
STI RESOURCE CENTERProvides hotline services, advocacy work and a network of support groups for STI patients. Offers educational information and emotional support.STI RESOURCE CENTERAMERICAN SEXUAL HEALTH ASSOCIATION
SUICIDE OUTREACH TEAMProvides telephone outreach on behalf of family and friends concerned about a person who might be depressed and/or suicidal. Counselors will contact the potentially suicidal client to offer counseling. assess the situation, and offer appropriate assistance and referrals.NassauSUICIDE OUTREACH TEAMLONG ISLAND CRISIS CENTER
THE TREVOR HELPLINEOffers 24 hour toll free helpline that promotes tolerance and provides support to gay, lesbian, bisexual and transgendered youth.THE TREVOR HELPLINETHE TREVOR PROJECT
VETERANS CRISIS LINEOffers 24/7 hotline for veterans, Active Duty Service personnel and their families and friends who are in emotional crisis. The trained call specialist has the capability of connecting the veteran to his or her local VA Suicide Prevention Coordinator for priority follow-up.VETERANS CRISIS LINEVETERANS CRISIS LINE

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